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Frequently asked questions

Solve all your doubts and if you still have any questions about our agency program write to us juanra@guanxe.com



Test FAQ 1

Test FAQ 1


Test seller FAQ 1 es

Test seller FAQ 1


Why do this activity with Civitatis?

At Civitatis, we offer tickets at official prices, with full transparency and exclusive benefits for our users. In a few exceptional cases (less than 5%), these rates may be slightly higher than the ticket office price as they include booking fees and/or audio guides. The advantage is that your spot is guaranteed, and you won’t have to wait in line at the ticket office(although there may still be wait time at security and to access the monument).


Why do this activity with Civitatis?

Your safety is our priority. Civitatis works with certified providers for reliable and safe adventures. More information


Is this tour suitable for elderly people?

Not all areas are accessible and elderly people with limited mobility may not be able to follow the pace of the tour. For this reason, this activity is not recommended in these cases.


Test seller FAQ 2 updated

Test seller FAQ 2 updated


How to book?

To reserve the activity, choose the date and complete the form on this page. You will receive your confirmation immediately.


Is the route easily walkable?

The route involves long stretched of walking, some of which goes through areas with difficult accessiblity. Therefore, this tour is not recommended for anyone with reduced mobility.


Which local supplier will be providing the tour?
Is a minimum number of participants required?

This activity requires a minimum of 4 participants. Should this number not be reached, we'll get in touch with you to offer alternatives.


Categorías de preguntas frecuentes

Product Cancellation

Refund

Gran Canaria